We will aim to deliver to as many locations in Australia as possible.
Currently, we deliver to most Sydney suburbs and other NSW areas.
We make it easy for you to order as we accept orders right up to midnight, two days prior to a delivery day (depending on your location). Delivery days will vary according to location however you will be notified about the date and time of delivery according to the contact information collected on our site during checkout.
Where do we deliver?
At the moment we deliver to all greater metro Sydney, The Central Coast, Wollongong, Berry, Canberra, Newcastle and The Blue Mountains. We will be broadening our delivery area to the rest of Australia in the new year.
What time will I receive my delivery?
On the morning of your delivery look out for a text message from us, it will advise you of a two hour window in which you can expect your delivery to arrive.
I live in a security apartment, can you deliver to me when I am not home?
We do our best to find a solution to this issue. If you give us a call we can talk about how a delivery will be possible. Sometimes there is an alternative place to leave it such as a laundry, sometimes it is possible for a neighbor to buzz us in or on some occasions customers have provided us with a key to the main door so we can leave it at your apartment door or a key to the garage so we can leave it near your car park.
Do I need to be home to receive the delivery?
You do not need to be home to receive your delivery (unless you are in a security building and there is no alternative drop off point). If you are not home our drivers are instructed to leave your boxes as close to your front door as possible. The boxes are insulated with a plastic insert and all cold items are packed in a cooler box with an iceblock to keep your order cold until you get home.
Can I put ‘Special Instructions’ on where to leave?
If you have any special instructions for where you would like your delivery left, please let us know in the delivery instructions box during the checkout process.
I’m still not sure what I should do here
Call the office and speak to a real person, we are happy to assist wherever possible.